SHIPPING AND RETURNS
WE SHIP CHILDREN'S SLEEPWEAR WORLDWIDE.
All orders are shipped from Estonia.
DHL DELIVERY TIMES & COSTS:
- Estonia - SMARTPOST 1-2 days €5.00;
- ZONE 1 - DHL EXPRESS 1-2 working days €15 - Belgium, Czechia, Finland, Germany, Hungary, Latvia, Lithuania, Netherlands, Poland;
- ZONE 2 - DHL EXPRESS 1-2 working days €20 - Austria, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Vatican City, Ireland, Italy, Luxembourg, Malta, Monaco, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom;
- ZONE 3 - DHL EXPRESS 2-5 working days €25 - Albania, Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia & Herzegovina, Canada, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Mexico, Moldova, Montenegro, New Zealand, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, United States;
- ZONE 4 - DHL EXPRESS 2-5 working days €30 - China, Hong Kong SAR, India, Japan, Philippines, Saudi Arabia, Singapore, South Korea, United Arab Emirates;
- ZONE 5 - DHL EXPRESS 2-5 working days €35 - rest of the world.
FREE EXPRESS SHIPPING on all orders over €350.
All European and International orders are tracked and require a signature upon arrival.
Your order will be dispatched within 1-3 working days after receiving payment confirmation. You will be sent email with shipping and delivery information along with tracking number.
Note that during busy period’s etc. national holidays, weekends your delivery may take longer to reach you.
No responsibility will be taken for lost or stolen parcels.
INTERNATIONAL DUTIES AND TAXES
All prices are in Euros and are inclusive of VAT for EU customers. Customers from rest of the world are not subject to VAT.
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
We are not liable for any delays due to customs.
FOR US CUSTOMERS:
Duty will be incurred for goods valued above USD 800. Under that amount there should not be any extra duties or taxes.
FOR UK CUSTOMERS:
For orders over £135, VAT will continue to be paid at the time of import with duty and this is customers liability. You may want to contact your local customs office for further information before placing an order. VAT will not be collected on orders under £135, customs declarations are required for non-fiscal purposes.
RETURNS
You may return any item(s) within 14 (unless agreed otherwise) days of receiving it in the original condition for an exchange or full refund of the price you paid for the item(s). All items should be unworn and unused and include all necessary documentation. All complaints regarding products and orders are taken within the same time period of 14 days of receiving the item(s).
All return and re-shipping charges are the customer's liability, except in the case of a faulty item(s). Please consider with longer delivery times during busy times of the year.
Please note that for your protection we recommend that you use a tracked & insured delivery service as we cannot be held responsible for item(s) not received.
Please allow up to 7 working days for your refund or exchange to be processed.
RETURNS ADDRESS:
AMIKI CHILDREN OÜ
Kopli 27 Tuba 246
Tallinn 10412
ESTONIA
info@amikichildren.com